HERO Interview
with Barry-Wehmiller Companies
Interview participants: Alexis Dendrinelis
About the Author
Alexis Dendrinelis, BS, CHPD
Wellbeing Leader
Barry-Wehmiller Companies Inc.
Barry-Wehmiller, a diversified global supplier of manufacturing
technology and services for a broad spectrum of industries, first began
offering wellness programming to its employees nine years ago. The company,
which employs 7,500 associates at 65 locations worldwide (approximately 5,000
of which are eligible for the employee health management program), manufactures
equipment for large and small companies in industries from pharmaceuticals to
labeling and packaging. The company also provides engineering and IT consulting
services, as well as designing and building custom machinery for special
applications.
The employee health management program at Barry-Wehmiller,
operating under the vision of “Living Well, Thriving Together,” features the
traditional wellness offerings including a health risk assessment, onsite
biometric screenings, health coaching, health education and an incentive
program. But what really makes the program at Barry-Wehmiller successful is the
company’s well-being leadership team and the strong support received from CEO,
Bob Chapman, and executive leadership team.
Driven by the strong executive support and well-being leadership
team, Barry-Wehmiller’s employee health management program has enjoyed success
because of the caring and supportive culture that has been established. This has
fostered a familial atmosphere where associates support each other in their
efforts to live healthy and where the organization provides a positive
environment and gentle guidance toward healthy behaviors. For example, many
locations offer walking clubs, bike racks, healthy vending options and lunch-and-learn
sessions. Associates are encouraged to recognize one another when choosing
healthy options and share success stories. Communications include featuring
associates and/or family members participating in healthy lifestyle activities
to promote the “Living Well, Thriving Together” vision.
HERO: What
have been the keys to your success in creating an effective employee health
management program?
Dendrinelis: Barry-Wehmiller
has taken a comprehensive, evidence-based approach to employee well-being,
pulling from industry research that demonstrates which strategies and tactics
work best. We supplement this knowledge with a few key activities each year:
- We complete the HERO Scorecard on a regular basis and track our score year over year. The feedback we receive from this process helps us see where we have programming gaps and helps us understand what we can do to improve.
- We conduct a claims analysis and financial analysis on an annual basis, so we’re always looking at how we’re moving the needle and where we might need more focus.
- We apply for industry awards, such as the C. Everett Koop Health Award so we can receive in-depth feedback about our programs. This feedback has been used over the years to shape how we use our data warehouse more effectively, and it has given us an objective, outsider’s view of our efforts and outcomes.
- We seek opportunities to imbed well-being into the fabric of our organization. For example, connecting with other departments or company-related teams to link the areas of well-being together.
HERO: When
you look back at your program outcomes, what results or outcomes do you feel
are the most significant?
Dendrinelis: Historically,
and still today, our main health challenges are lack of physical activity and poor
nutrition, which in turn are causing obesity in our workforce. We have been
focusing on the trifecta of improving on these three factors, and we’re doing
so by trying to make healthy living easy, affordable and the cultural norm. For
instance, we serve healthy food at meetings, and many locations subsidize a fruit
bowl and allow employees to purchase for 25 cents a piece. We also began
subsidizing fitness center memberships to encourage associates and family
members to be more active.
Our focus
is to measure engagement in the program. Our three-year average is 76 percent
based on completion of at least one health activity each program year. A deeper
dive into the engagement shows our associates are engaging in activities on an
ongoing basis, in fact:
- Thirty-five percent of employees have participated in six or more activities in the last year
- Approximately 20 percent of employees participate in fitness activities both at the workplace and at a fitness center on a regular basis (we provide a tracking device that allows employees to upload their activity—even participation in sports leagues—into our wellness program portal). This is a number we are seeking to increase!
In respect to biometric outcomes, we’re
proud to say that we have successfully held obesity levels steady while employers
across the rest of the country are seeing increases in obesity.
HERO: What
lessons have you learned over the years that you can share with other companies
that have made a commitment to improving employee health?
Dendrinelis: Start
by creating a supportive workplace culture that inspires healthy living. Well-being is very personal and individuals
need to have their ‘personal why’ to make it a sustainable lifestyle choice. Make
well-being a part of your corporate mission, vision and goals so associates
understand the importance to the company. Next, turn to evidence-based,
scientific research when planning your program so you can ensure that your
strategies are proven and will be effective for your company. Another key area
is communications, because if employees don’t understand how and why they
should participate in your program, it will affect your outcomes. Consider
hosting employee focus groups before you launch a wellness program or before
you make changes to your existing program to ensure employees understand how
they will be affected and to get their feedback. Lastly, be willing to pilot
new ideas to keep programming fresh and share success stories to inspire
healthy behaviors.
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